Your First Visit

We are excited to have your pet come and stay with us!

We will do everything we can to make sure they have a relaxing and fun vacation while you're away. Before your pet's first stay with us, we can address any questions or concerns you might have.

We will provide your pet's own private bedroom, fleece bedding for them to sleep on, food and water bowls, and lots of love. You can bring a blanket from home and a toy to make them feel right at home! We ask that you bring their food so that they do not get an upset stomach, or you can use our kennel food for an additional charge.

Your first time bringing your pet to a resort can seem a bit daunting, so we've put together a list of info and resources to help you prepare.

Before Your First Appointment
  1. Complete all Patient Forms prior to your first visit.
  2. Assemble and be sure to bring any food and medications your pet will need while staying with us.
  3. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash.
  4. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Arrive early to fill out paperwork

Please arrive 10 minutes prior to your pet's scheduled reservation. If you have not filled out our patient forms yet, plan to arrive 30 minutes ahead of your reservation.

“These folks are so awesome! You can tell that the staff really cares about your animals. They even sent me pictures of my baby in their pool!”

Leah Garrett

Call for Appointment

Call for Appointment (864) 225-6440